Communication can make or break any project. In the construction industry, effective communication is incredibly important. Without it, projects get off track, safety could be compromised, and outcomes aren’t delivered.
After working in the industry for decades,we’ve learned that most of the communication tools we use on the jobsite can easily be applied to other industries. Open communication always keeps everyone on the same page and projects on track.
Good Communication Starts at the Top
Managers and project leaders serve as role models for the rest of the team. They set the tone and are conduits for communication. When leaders communicate well, they provide their teams with direction and encourage everyone to contribute.
Good communication means that leaders actively listen to team members’ questions or concerns and always make themselves available to talk. Open communication also involves being proactive. When aspects of the project change, leaders should let everyone know as soon as possible so that respective shifts can be made and a new plan can be developed.
Team Members Want Clear Roles
As a leader, you need to clearly define everyone’s roles within a project, as well as your expectations for those jobs. When this is communicated on the front end, team members have a clear vision of the project and how they fit into it. This avoids anyone spinning their wheels or having to backtrack, which can get the project off track.
When everyone has a clearly defined role, they understand how to work together to get the job done. On a construction site, it also ensures that everyone stays safe. This is the best thing for the project.
Goals Put the Project In Motion
Goals are the single most important aspect of any project, and communicating those goals well and early on keeps projects on track and ensures that they are successful.
Goal setting establishes clear expectations and gives the team a path to follow. When you have communicated your goals, you can plan effectively, create schedules, and develop budges. Having solid budgets and plans guide your team and keep the project moving forward.
Tracking Progress Identifies What’s Going Well (and Not so Well)
You’ve set the example. You’ve communicated every team member’s role. You’ve outlined project goals. Now, it’s time to measure your communication method’s effectiveness. To do this, you have to track the project’s progress.
The tracking system should include measuring team members’ performance, how goals were met, and how well the project stayed on track. Tracking everything will give you a clear picture of your communication structure and how well it works. It will also likely identify areas that need improvement.
Fostering open communication is the job of a great leader. The only way to really keep projects on track is by communicating individual roles and a project’s goals. This will truly define your project.
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